Privacy Policy for Intellistart Limited

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About this notice

This notice explains when and why we collect personal information about you; how we use it, the conditions under which we may disclose it to others and how we keep it secure.

For clients of this firm, you should read this notice alongside our general terms and conditions which provide further information on confidentiality, data privacy etc.

Who we are

Intellistart is a trading style of Intellistart Limited. This privacy policy explains how we use any personal information we collect about you when you use this website.

We are committed to the responsible management of personal information in accordance with both the Data Protection Act 2018 and the new UK General Data Protection Regulation (GDPR)

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other web sites
  • Changes to our privacy policy
  • How to contact us

What information we collect about you and why we collect it.

We collect information about you when you register with us or request any of our services. We also collect information when you voluntarily complete customer surveys and forms or provide feedback. Web site usage information is collected using cookies.

Calls

Please note that calls may be monitored or recorded and stored for up to 1 year in our telephone provider’s server.

We may archive some call recordings for up to 6 years.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How will we use the information about you?

We collect information about you to process your requests and if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

Intellistart will not share your information for marketing purposes with companies outside Intellistart Limited.

Marketing

We would like to send you information about products and services of ours, which may be of interest to you. If you have consented to receive marketing, you may opt-out at a later date.

You have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email us.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:

Intellistart Limited, 15 Queen Square, Leeds, LS2 8AJ UNITED KINGDOM

We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Personal data captured when someone submits a contact form on this website is sent directly to our email address. If the contents of the contact form relate to a private client who we provide our services to, we will retain that information for 6 years.

We do not use any information submitted through contact forms for marketing purposes nor do we share any information submitted through contact forms with any third party without the person’s express consent (except that we may share or share access to such information for the purposes of competent technical contractors involved in this website’s development).

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use several packages to provide website analytics data. These include Google Analytics. Links to the privacy policies for each plugin are available here:

Google Analytics – https://policies.google.com/privacy?hl=en

Google Analytics operates a data retention policy. Currently, for this website, the user-level and event-level data associated with cookies, user identifiers, or advertising identifiers are retained for 26 months before being deleted on a monthly basis. Other aggregate data (from which it is not possible to personally identify individual users) is retained indefinitely.

Analytics are used for the purpose of analysing website traffic. They collect non-personally-identifying information that is usually made available via web browsers.

We may occasionally publish information about the global traffic on this website in a way that does not identify any individual visitor. This information is gathered for the purposes of monitoring the popularity of the different pages on this website.

Certainly! Here’s a paragraph you can consider adding to your website’s Privacy Policy to address the use of Google Fonts and ensure compliance with the UK General Data Protection Regulation (UK GDPR):

Google Fonts

This website uses Google Fonts to enhance the visual design and improve the user experience. When you access our website, your browser may send requests to Google’s servers to fetch the necessary font files. These requests may include your IP address, which is considered personal data under the UK GDPR. We process this data based on our legitimate interest in providing an aesthetically pleasing and functional website.

Additionally, we have a data processing agreement in place with Google to ensure that any personal data transferred complies with data protection laws. If you have concerns about the use of Google Fonts or wish to exercise your rights under the UK GDPR, such as withdrawing consent or accessing your data, please refer to the contact information provided in this Privacy Policy.

For more details on how Google handles data, you can review Google’s privacy policies available here.

Who we share your data with

From time to time, we may require the services of a web developer in order to upgrade or change technical aspects of this website. If so, we may disclose your personal data information only to the chosen contractor/s and affiliated organisations that (i) need to know that information in order to process it on our behalf or to provide services available at our website, and (ii) that have agreed not to disclose it to others.

Some of those contractors and affiliated organisations may be located outside of your home country; by using our website, you consent to the transfer of such information to them subject to the requirements of the law.

We will not rent or sell personal data to anyone. Other than to its chosen contractor/s and affiliated organisations, as described above, Intellistart, mostly discloses personal data only in response to a court order, subpoena or other governmental request, or when Intellistart, mostly believes in good faith that disclosure is reasonably necessary to protect the property or rights of Intellistart, mostly, third parties or the public at large. If you are a subscriber to this website and have supplied your email address, we may send you an email to tell you about new information or products. Our email list is relatively low volume and we will not be sending you spam or flooding your inbox with irrelevant information.

How long do we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We collect information about you when you register with us or request any of our services. We also collect information when you voluntarily complete customer surveys and forms or provide feedback. Web site usage information is collected using cookies.

Additional information

We collect information about you to process your requests and if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

How we protect your data

What data breach procedures do we have in place

We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

What third parties do we receive data from

We may receive data from third parties such as analytics providers such as Google based outside the EU/UK, advertising networks such as Facebook based outside the EU/UK, such as search information providers such as Google based outside the EU/UK, providers of technical, payment and delivery services, such as data brokers or aggregators.

We may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU/UK.

What automated decision making and/or profiling do we do with user data

We do not carry out automated decision making or any type of automated profiling.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. this privacy policy was last updated on 15 October 2021.

How Intellistart uses Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

How to contact us:

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • By email
  • Or write to us at Intellistart Limited, 15 Queen Square, Leeds, LS2 8AJ UNITED KINGDOM

Should Intellistart discover a failure with compliance or suspected breach, then it will:

  • Conduct an immediate investigation of the breach;
  • Take stock of all the details of the incident;
  • Supply the client with an initial assessment of the breach within 24 hours
  • Provide the necessary support to the client to establish all events that led to the data breach.