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Family Law Firm Case Study

Transforming Family Law Firms’ Enquiry Generation through Strategic Marketing

This detailed case study examines how one of our clients – a family law firm, harnessed the power of website design with SEO configuration and strategic pay-per-click (PPC) advertising to generate remarkable results in a relatively short span of time.By implementing a comprehensive marketing strategy, the firm witnessed a significant return on investment (ROI) and achieved impressive outcomes in terms of client acquisition and lifetime value.

Case Study Background

In this case study, we look at the data we generated over the period of nine months from July 2022 to April 2023.

Prior to the PPC campaign, the family law firm had purchased a website design configured for search engine optimisation (SEO) from us, without any additional monthly SEO implementation.

The law firm solely relied on our expertise in PPC advertising for enquiry generation and did not invest in any other form of marketing or public relations (PR). The number of referrals was also notably low as the firm was established recently.

We let the numbers speak

Over the period of 9 months, the family law firm achieved extraordinary results, which validate the effectiveness of a well-executed marketing strategy. Let’s delve into the key statistics:

Total Signups and Initial Average Order Value

Through the combined efforts of website design, SEO configuration, and PPC advertising, the family law firm secured an impressive total of 210 signups within the specified timeframe.Each signup represented an initial average order value of £3,662.22.These figures alone highlight the efficacy of a strategic marketing approach in attracting potential clients and converting them into valuable leads.

Initial Average Lifetime Value

The success of the firm’s marketing campaign extended beyond initial signups.By nurturing relationships and providing fixed-fee legal services, the firm achieved an average lifetime value (LTV) of £12,168.75 per client.This figure emphasises the long-term potential and financial rewards that can be derived from investing in a comprehensive marketing strategy.

Total and Potential Value

When considering the total value generated during this period, the family law firm reaped a substantial £769,065.46 from their marketing efforts. However, this is only the tip of the iceberg.The potential value, calculated at an impressive £2,555,437.50, underscores the significant growth opportunities that await those who prioritise strategic marketing initiatives.

Organic Search Signups (SEO)

Even without actively pursuing organic search optimisation, the family law firm managed to attract 28 signups, worth £119,477.22.This unexpected success demonstrates the latent potential of their SEO-configured website and further accentuates the importance of holistic marketing strategies.

Lifetime Value ROI

The return on investment (ROI) achieved by the family law firm through their marketing endeavours is particularly noteworthy.With an initial ROI of 1:1.44 (144%), the firm successfully recouped their ad spend and generated additional revenue.However, the LTV ROI of 1:4.77 (477%) offers an even more compelling narrative.By investing wisely in their SEO configured and PPC strategy, the firm secured nearly five times the initial expenditure in long-term client value, highlighting the immense potential for growth and profitability.

The costs of the marketing

Website Design from scratch and SEO Configuration

The family law firm’s journey towards marketing success began with a website design that included SEO configuration.This one-time investment of £12,500 (+VAT) played a pivotal role in establishing a strong online presence and reduction of PPC advertising costs.By strategically configuring the website for SEO and PPC advertising, the law firm positioned itself to attract organic traffic, improve its ad Quality Score, and stand out amidst the competition. Read more about how PPC and SEO can work together here.

Monthly PPC Advertising Management

The family law firm relied on pay-per-click (PPC) advertising as a sole component of their marketing strategy.The PPC advertising was billed on a monthly basis, with costs amounting to less than 10% of the overall monthly advertising spend with Google.This cost-effective approach ensured that the firm’s budget was allocated efficiently, maximising the return on investment.By consistently running targeted PPC campaigns, the law firm achieved an impressive number of signups, boosting their client acquisition efforts.The cost of PPC advertising was carefully managed, ensuring that the firm could reach their desired audience without overspending.This balanced approach to PPC advertising demonstrates the effectiveness of strategic budget allocation and the significant impact it can have on generating quality enquiries.

Outsourcing Marketing Expertise

It is essential to note that the family law firm achieved these exceptional results without the presence of an in-house marketing team. Recognising the complexity and specialised nature of marketing strategies, the firm chose to outsource their marketing needs to our agency. By partnering with us, the firm was able to leverage expert knowledge and industry experience to maximise their marketing efforts.Outsourcing their marketing requirements allowed the law firm to focus on their core competency of providing exceptional legal services while leaving the intricacies of marketing to us.This decision proved to be a wise one, as it eliminated the need to invest in recruiting, training, and managing an in-house marketing team. By relying on our agency’s expertise, the family law firm gained access to a range of specialised skills and knowledge tailored specifically to their marketing objectives.

Conclusion

This case study showcases the transformative impact of a comprehensive marketing strategy on family law firms seeking to generate enquiries and maximise their ROI.The family law firm in focus achieved remarkable results through their partnership with our agency, leveraging a website designed with SEO configuration and strategic PPC advertising.By investing in this marketing approach, the firm experienced a significant influx of signups, lucrative lifetime values, and impressive returns on their marketing investments.We encourage potential clients to embrace the power of website design with SEO configuration, as it creates a strong foundation for organic search visibility and client acquisition.Additionally, our case study highlights the value of PPC advertising in generating targeted enquiries and emphasises the need for investment in a comprehensive marketing strategy.By adopting such an approach, family law firms can position themselves for success, ultimately realising their growth potential and establishing themselves as leaders in their field.

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