The Brief
Treadstone Law Solicitors is a Manchester-based firm established in 2011.
The firm offers litigation services in all types of personal injury and compensation claims. This includes slips, trips and falls, dental negligence claims, medical negligence claims, RSIs (repetitive strain injuries), RTAs (road traffic accident claims), industrial disease, damaged buildings claims, and financial miss-selling.
“Absolutely brilliant service. A really helpful company who have increased the number of leads we receive on numerous campaigns with our new website.
They know their stuff.“
Stuart Matthews / Managing Director of Treadstone Law Solicitors
The Result
The results of the marketing campaigns exceeded Treadstone Law Solicitors’ expectations.
The Business Interruption campaign was the first one Intellistart set up for Treadstone Law. At the time, the firm owners were not sure whether they would be successful against the insurers. The focus of the campaign was, therefore, to reduce the acquisition costs to the minimum to minimise the risk of loss.
91%
Decrease in Cost per Client
£273
Saving on
each Lead
39%
Conversion Rate
(Enquiry to Client)
Utilising PPC to generate Business Interruption enquiries, we managed to reduce Treadstone’s cost per client by 91%.
The firm paid on average £300 per Business Interruption claim from their trusted Claims Management Company ‘CMC’. With us, each accepted claim cost them £27.25 making a £273 saving on each claim.
Furthermore, their conversion rate (of enquiry to client) was 39%. Pay-per-click campaigns help attract high-converting, high-intent enquiries.
Most recent marketing results for Treadstone Law Solicitors
The most successful campaign at the moment generates over £131,959 from 511 inbound enquiries per month at a small cost of £6.93 per customer engagement. This is an ongoing campaign that we’ve been running since June 2021.
511
Monthly phone
calls received
88
Monthly online
web enquiries
£132k
Monthly turnover
(Predicted)
In November 2021 alone, the firm received 511 calls and 88 tracked online legal enquiries.
Our team has so far delivered legal enquiries in the following areas:
- Industrial Disease,
- Slips and Trips,
- Professional Negligence,
- Data Breach,
- Housing Disrepair,
- and Debt Recovery Disputes.
Following a hardship caused by the Covid-19 pandemic, we are very pleased to say that the firm has finally got back on its feet. The firm is now self-sustainable and has recently employed 3 new full-time members of staff Rebecca, Sandy, and Elise!
The Challenge
Treadstone Law relied mainly on referrals from claims management companies ‘CMCs’ and referrals from other law firms. Unfortunately, as a result of the Covid-19 pandemic, the number of referrals coming from their partners reduced dramatically.
Consequently, the firm had to let some of the staff go in order to preserve the business.
Moreover, as a result of the recent changes in legislation, the firm had to transition from personal injury to claims compensations. This was a new area of work for the team.
With the leads drying up, Treadstone Law needed to find a new, cost-effective way to generate work.
This is when the Managing Director, Stuart Matthews, made the decision to contact Intellistart and enquire about the different ways we could help them obtain new leads/claims.
The Solution
Following a meeting with our legal marketing expert Joel in January 2021, a strategy to generate work for Treadstone was drafted.
Together with the firm, we agreed that PPC would be the most effective method to generate new compensation claims for the firm.
We began with carrying out thorough market research, then started the first pay-per-click ‘PPC’ / AdWord campaign for the firm.
Our knowledge of the law helped us understand Treadstone’s needs and how it should be marketed to its prospective clients.
What we have done for Treadstone Law Solicitors so far:
- built and optimised multiple landing pages to support the PPC campaigns,
- introduced the firm to a web-based Customer Relationship Management ‘CRM’ software making following up on leads easier,
- run multiple pay-per-click ‘PPC’ / AdWord, campaigns on Google,
- run advertorials on social media,
- shot videos to support the ads and landing pages to increase conversions,
- re-designed their website.
Personal Injury Solicitor Marketing – Video Production
Our team visited Treadstone Law’s Manchester office and shot videos for use on the landing pages.
Personal Injury Solicitors Marketing – Website Redesign
We rebuilt Treadstone’s website with the goal of increasing their revenue, reducing costs, and expanding their market share. To achieve this goal, we optimised the website for their local area.
Within 30 days of launching the firm’s new website, they have gone up in rankings landing on the first and second pages of Google search for keywords relevant to the Personal Injury market.
They are ranking on the first page of Google for “holiday sickness solicitors” in Manchester above some Legal 500 firms. And this is from not ranking at all.
Further results are for 50 search terms such as ‘medical negligence’, ‘holiday sickness solicitors’, ‘compensation solicitors’, ‘no win no fee solicitors’ in their local area.
Why choose our agency to run your marketing campaigns? Hear what Stuart had to say:
More About Personal Injury Marketing
Getting personal injury clients for a law firm can be challenging. However, there are several strategies you can use to attract potential clients.
Here are a few marketing ideas you can use:
– Online advertising
To generate an influx of new clients, you can utilise pay-per-click (PPC) advertising on search engines and social media platforms.
PPC is a very popular way of generating work for law firms. You can learn more about PPC for law firms in our comprehensive guide.
– Search Engine Optimisation (SEO)
As a long term strategy and to supplement your PPC efforts, you can use SEO.
Optimise your website and blog content with relevant keywords to rank higher on search engines and generate more clicks and acquire new clients.
– Referral marketing
You may already know that word of mouth is a powerful marketing tool.
You can enhance your referral marketing strategy by actively encouraging satisfied clients to refer their friends and family members to your law firm.
You can also ask happy clients to write positive reviews of your law firm.
In addition, network with other solicitors or professionals in the legal industry who may be able to refer clients to you.
– Community outreach
To increase your firm’s visibility, participate in community events.
Also, consider sponsoring local organisations to increase reputation in your community. Get people talking about you and familiarise with your branding.
– Content marketing
Create valuable and informative content such as blog articles, videos, and podcasts that provide insight and education to potential clients. You would be surprised how very few people know their legal rights!
Share your content on social media and through email newsletters to attract new enquiries.
– Retargeting/Remarketing
Use retargeting/remarketing ads to display your ads to people who have previously visited your website or engaged with your content, but haven’t yet become clients.
We offer retargeting/remarketing service as a supplement to PPC advertising.
Building a successful personal injury law practice takes time and effort. You may need to try different strategies and tactics to find the ones that work best for you and your firm.
To help you get started, here’s a basic personal injury law firm marketing plan:
- Define your target audience: Identify the types of clients you want to attract. Determine the demographics, and needs of your ideal client. This will help you tailor your marketing efforts and messaging to reach them effectively.
- Develop a brand identity: are you happy with your current branding? If not, create a compelling brand identity that speaks to your target audience. This includes a logo, tagline, website, and social media presence.
- Ensure your website is in good technical condition: Ensure that your website is user-friendly, mobile-friendly, and optimised for search engines. Make sure it is fast and crawlable, and has clear, concise information about your practice and services, as well as testimonials and case results.
- Invest in digital marketing: Invest in pay-per-click (PPC) advertising on search engines to reach your target audience. You can also advertise on social media but this is more effective for targeted campaigns.
- Focus on search engine optimization (SEO): Optimise your website and blog content with relevant keywords to rank higher on search engines. This includes local SEO tactics and creating a Google Business Profile.
- Use content marketing: Create valuable and informative content such as blog articles, and videos that provide insight and education to potential clients. Share your content on social media and through email newsletters to attract new enquiries.
- Participate in community events: Sponsor local organisations and participate in community events to increase brand awareness and reputation in your community.
- Retargeting: Use retargeting ads to display your ads to people who have previously visited your website or engaged with your content, but haven’t yet become clients.
- Measure and adjust: Use analytics tools to measure the success of your marketing efforts and adjust your strategy as needed. This may include testing different tactics, adjusting your messaging, or refining your target audience. Make data-driven decisions.
Remember, marketing a personal injury law firm is an ongoing process.
Continuously evaluate and adjust your strategy to ensure that it’s effective and in line with your business goals.
The amount that personal injury law firms spend on marketing can vary widely depending on a number of factors.
These can include the size of your personal injury practice and your capacity, your geographic location, competition, the specific marketing tactics being used, and of course, your appetite.
Ultimately, the amount that any personal injury law firm should spend on marketing will depend on a number of factors specific to that firm, including its budget, goals, and competitive landscape. It’s important for each firm to carefully consider its marketing strategy and budget to ensure that it is effectively reaching and converting potential clients.
Let’s discuss your marketing!
By submitting your details, you confirm your have read and accept our privacy policy.